Performance Improvement

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

PSP: Let's Spread the Good Stuff

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads, consultants, sponsors, Alliance partnership representatives and union partnership representatives 

Best used:
Use these huddle messages to help your team share, spread and adapt UBT projects that contribute to reaching Performance Sharing Program goals. 

Related tools:

TOOLS

PSP: Team Up Against the Flu

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads, consultants, sponsors, Alliance partnership representatives and union partnership representatives 

Best used:
Use these huddle messages to help your team meet the flu vaccination goal for the Performance Sharing Program. Flu vaccination PSP goals apply to Coalition-represented workers throughout Kaiser Permanente and Alliance-represented workers in Hawaii, Mid-Atlantic States and Southern California. Georgia has a quality PSP goal that includes flu vaccination.

Related tools:

TOOLS

PSP: Great Service Every Time, Everywhere

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads, consultants, sponsors, Alliance partnership representatives and union partnership representatives

Best used:
Use these huddle messages to help teams achieve Performance Sharing Program service goals for all Partnership union workers.

Related tools:

TOOLS

PSP: Ready, Set, Goals

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Unit-based team co-leads, consultants, sponsors, Alliance partnership representatives and union partnership representatives

Best used:
Use these huddle messages to help teams achieve Performance Sharing Program goals for all Partnership union workers.

Related tools:

TOOLS

Attendance Financial Tip Sheet

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Employees represented by Alliance and Coalition unions

Best used:
Use this tip sheet to help Partnership union workers understand the benefits of coming to work. Use in huddles and meetings or post it on your team's visual board.

 

Related tools:

TOOLS

PSP Palooza Virtual Guide

Format:
PDF

Size:

8.5" x 11" (4 pages) 

Intended audience:
UBT consultants, union partnership representatives, Alliance partnership representatives and others who support unit-based teams

Best used:
Use this tool to engage remote teams in a virtual fair celebrating Performance Sharing Program (PSP) goals. Visit the How-To Guide: PSP Palooza in a Box for more resources.

Related tools:

TOOLS

Coalition Attendance Dashboard Job Aid

Format:
PDF

Size:

2 pages, 8.5" x 11" 

Intended audience:
Frontline workers, co-leads, consultants and managers who work with Coalition-represented employees

Best used:
Use this tool to navigate the Coalition Attendance Dashboard on HRconnect [KP Intranet] and understand the data that supports the Coalition PSP attendance goal.

 

Related tools:

TOOLS

PSP Palooza Passports

Format:
PDF

Size:
8.5" x 11"  

Intended audience:
PSP Palooza guests, including frontline workers, managers, and physicians

Best used:
Download, print and hand out these passports at your PSP Palooza to ensure participants visit teams and learn about their successful practices. Teams presenting at the fair can mark off participants’ passports with a pen or colorful sticker. Participants can redeem the passports for snacks or giveaways. Also, use the passports as tickets for raffle drawings at your event.

For more tools, please visit the How-To Guide: PSP Palooza in a Box.

Related tools:

How-To Guide: PSP Palooza

Performance Sharing Programs (PSP) empower partnership union-represented employees to make meaningful contributions to Kaiser Permanente’s success. They also enable workers to share in the organization’s performance gains by meeting or exceeding mutually agreed-upon goals.
 
Elevate a traditional unit-based team fair by hosting a PSP Palooza. These gatherings focus on team projects that align with PSP goals. Use PSP Palooza fairs to spread successful practices and share ideas to achieve PSP goals.

Resources here include: 

Pages

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