Performance Improvement

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

SuperScrubs: A Path to Performance

Format: 
PDF (color or black and white)

Size:
8.5" x 11"

Intended audience: 
Anyone with a sense of humor.

Best used:
Post this full-page comic on bulletin boards, in break rooms and other staff areas to share tools for UBTs to use on their path to performance. 

Related tools:

TOOLS

The 7 Spreadly Sins

Format:

  • PDF
  • PowerPoint (PPT)
  • PDF version of the PowerPoint

Size:

  • PDF (8.5" x 11")
  • 12-slide widescreen PowerPoint (16:9)
  • 12-slide PDF version of the PowerPoint (13.3" x 7.5") 

Intended audience:
Unit-based team consultants, union partnership representatives, Alliance partnership representatives, sponsors, performance Improvement consultants, and team co-leads

Best used:
Display this colorful poster or show the PowerPoint at your next huddle to spark ideas and help your team avoid common pitfalls when it comes to spreading best practices.

 

Related tools:

TOOLS

Icebreaker: Uncommon Denominator

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline employees, managers and physicians

Best used:
Use this meeting icebreaker to build camaraderie between team members by finding out unusual things they have in common. From the Summer 2012 Hank.

Related tools:

TOOLS

Fishbone Diagram Examples

Format:
2 PDFs

Size:
8.5" x 11" 

Intended audience:
Frontline teams and co-leaders

Best used:
Download a blank fishbone diagram template, and then take a look at these filled-out examples to help you understand the kind of information you will want to brainstorm with your team.

 

Related tools:

TOOLS

Getting to High Performance Presentation

Format:
PDF

Size:
38 slides

Intended audience:
UBT co-leads, sponsors, UBT consultants and improvement advisors, especially those working with Level 3 teams

Best used:
Gain tips and tools from three high-performing teams to help your UBT navigate that Path to Performance.

 

Related tools:

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