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Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
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This course discusses the five steps of corrective action. Participants apply those steps to scenarios throughout the course of the training.
The course helps new managers learn about working in a partnership environment, unit-based teams and how to integrate their work in this new role.
This course provides 360 feedback and teaches coaching best practices to improve the performance of unit-based teams.
Participants will discover the important role stakeholding plays in unit-based teams.
Get a basic understanding of consensus and how the consensus decision-making process works.
This highly interactive and engaging curriculum is designed to educate frontline teams/departments on the business of Kaiser Permanente.
This course teaches leaders specific competencies for managing their own emotions and the emotions of others, dealing with difficult conversations and facilitating difficult team issues that come with change.
In this course, participants will learn and practice core facilitation skills to lead unit-based teams.
Kaiser Permanente and the Labor Management Partnership provide many resources to advance the skills and careers of frontline workers. Here's five ways frontline managers can take advantage of them, and get results.
Take four national leaders and practioners of workforce development trends and strategies. Add 200 Kaiser Permanente managers and union representatives committed to keeping KP and its workforce strong and resilient. Get the results: Six strategies for building the workforce of the future.