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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Isolina Pistolessi, RN, makes a new, Spanish-speaking KP member feel welcome.
Joint Campaign Makes New Members Feel Welcome
KP workers help onboarding efforts.
July 11, 2014
Answering the Phones? You've Got Power
MSSA teams are crucial to KP's success in the marketplace.
August 5, 2013
Angela Taylor, labor co-lead
Moving Potential New Members Beyond Red Tape
Regional departments work together on pending applications.
December 15, 2010