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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Consultants such as Shannon Cazinha (center) can coach teams on the best ways to improve performance.
From the Desk of Henrietta: Put Me In, Coach
UBT consultants and union reps help teams excel.
October 6, 2015
Linda J. Bodell, Director, Clinical Care, Fontana Medical Center (Southern California)
Manager Sponsor Profile: Linda J. Bodell
What teams need from sponsors.
November 8, 2012
Gena Bailey, a service area director and UBT sponsor in the Northwest, and Melissa Garan, a medical assistant and SEIU Local 49 member
The Sponsorship Dilemma
The importance and challenges of UBT sponsorship.
Helen Bevan, a leader of the UK's National Healthcare Services, discusses how leaders can use the strategies of people like Martin Luther King Jr. and Nelson Mandela to create the large-scale transformation necessary to meet current health care challenges.
Five Tips for Leading Change
It requires leadership at all levels.
April 11, 2012
Marina Robinson, RN and union partnership representative, at work at the Moanalua Medical Center.
Hawaii UPR Walks the Talk for Unit-Based Teams
An RN explains what a union rep does.
August 11, 2010