Videos
Voices of Joint Staffing
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Discover how managers and Coalition union members are working together on staffing plans to build sustainable solutions for the future.
Frontline Managers
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Videos
Changing Times, Changing Care
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Without well-child visits, many young patients are not receiving recommended immunizations for preventable diseases, including measles and whooping cough. The Fontana Pediatrics team brainstormed and developed a drive-up vaccine clinic.
TOOLS
Asking Good Questions
When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
Patient Rapport Spurs EVS Success
- Checking with patients daily to ensure the room is clean and tidy
- Using AIDET — a quick, effective way to communicate — when talking with patients
- Giving patients and family members contact cards for the EVS team
- Practicing conversations to help shy workers feel more comfortable speaking with patients and families
- Seeking ideas from workers on all shifts
- Showing patient satisfaction scores on monitors in employee breakrooms
What can
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Course description
This course covers the LMP/Coalition of Kaiser Permanente Unions' joint staffing process.
Duration
30 minutes (web-based)
Learning outcomes
- Describe the importance of a joint staffing plan
- Recognize how to support UBT co-leads and staffing champions in creating a joint staffing plan
Who should attend
LMP leaders, sponsors, regional budget makers and others involved in this vital partnership work
Course requirements
- This web-based course is not a replacement for the 3.5-hour joint staffing instructor-led training, which is mandatory for UBT co-leads and staffing champions.
- This overview may be useful, however, as a refresher for those who have completed the full joint staffing training.
- UBT co-leads and staffing champions MUST COMPLETE the joint staffing instructor-led training (virtual or in-person) offered by each market.
- To find out about that training on KP Learn, search for LMP:JST REGIONAL or contact your market's LMP Office.
TOOLS
FAQs About Finance Data for Staffing Plans
Format:
PDF
Size:
2 pages, 8.5" x 11"
Intended audience:
Co-leads, UBT members and staffing champions involved in the Coalition joint staffing process.
Best used:
Review these frequently asked questions to understand how to use finance data in staffing plans involving Coalition-represented workers.
Videos
Leading In Partnership For Mid-level Leaders
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Interested in elevating your leadership skills? This video provides an overview of the LMP Leading in Partnership for Mid-Level Leaders training, designed to help mid-level leaders achieve success as they partner and support effective collaboration for the benefit of our patients and members.
TOOLS
Coalition Attendance Dashboard Job Aid
Format:
PDF
Size:
2 pages, 8.5" x 11"
Intended audience:
Frontline workers, co-leads, consultants and managers who work with Coalition-represented employees
Best used:
Use this tool to navigate the Coalition Attendance Dashboard on HRconnect [KP Intranet] and understand the data that supports the Coalition PSP attendance goal.
Humans of Partnership:
TOOLS
2026 Attendance Calendar
Format:
PDF
Size:
8.5" x 11" (2 pages) Use landscape setting when printing
Intended audience:
Frontline workers and managers
Best used:
Print out this colorful attendance calendar and use it to track and plan your time away from work. See HRconnect Holidays for more detailed information.
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