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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Listening to the "voice of the customer" is the key to getting results.
A Food and Nutrition Services team boosts its People Pulse speak-up scores by creating an environment where workers feel free to voice their opinions and ideas — and can expect action to be taken on their input.
This UBT went from meetings with a handful of representatives to including the entire team, which helped it complete a major project.
Pediatrics team suggested kid-friendly food like peanut butter and jelly sandwiches, and created restaurant style menus with imagery of zoo animals.
Medical center operators find ways to manage the stress of answering tens of thousands of phone calls per month.
A Med/Surg unit set up designated bins in operating rooms for blue wrap recycling and educated staff about proper use, helping save money and protect our earth.
Improvements suggested by a parent advisory council ease the stress of new moms and dads whose babies are in the NICU.
Frontline innovation with new technology and service models are improving care and keeping KP a health care leader.
Epilepsy patients benefit from better technology after a doctor and tech team up to advocate for it.