Program-wide

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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TOOLS

Issue Resolution Process Booster Facilitator Guide

Format:
PDF

Size:
9 pages, 8.5" x 11"

Intended audience:
UBT consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process

Best used:
Use this facilitator guide together with related booster resources, (including a video, PowerPoint and learner worksheet) as a package of complementary materials.

 

Related tools:

TOOLS

Issue Resolution Process Booster PowerPoint

Format:
PPT

Size:
Size: 39 slides, Widescreen (16:9)

Intended audience:
UBT consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process

Best used:
Use these PowerPoint slides together with related booster resources (including a video, facilitator guide and learner worksheet) as a package of complementary materials.

Related tools:

Videos

Issue Resolution Process Booster Video

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(4:38)

When issues or conflicts arise, seek to resolve them quickly, efficiently and at the lowest level possible. Refresh your understanding of the issue resolution process by watching this short video.

TOOLS

Health and Safety Champions — May 2023 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used: 
Some tips for self-care, supporting others and fostering a culture that makes mental health and wellness priorities for your team.

Related tools:

TOOLS

Health and Safety Champions — April 2023 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used: 
Some tips for defusing conflicts and the potential for workplace violence.

Related tools:

TOOLS

Health and Safety Champions — March 2023 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used: 
Some tips for using workplace recognition to help co-workers feel valued for their work and to boost team morale.

Related tools:

TOOLS

Health and Safety Champions — February 2023 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used: 
Some tips for preventing slips, trips and falls in the workplace.

Related tools:

TOOLS

Health and Safety Champions — January 2023 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used: 
Suggestions for making New Year’s resolutions and renewing your health in the new year.

Related tools:

TOOLS

Health and Safety Champions — November 2022 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
Expressing appreciation for our co-workers can give our teams a major boost. 

Related tools:

TOOLS

Health and Safety Champions — October 2022 Focus

Format:
PDF

Size:
One page, 8.5" x 11"

Intended audience:
UBT health and safety champions

Best used:
It's important to report injuries that occur on the job promptly and properly.

Related tools:

Pages

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