Culture
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Leadership
Stepping up as a leader of your department’s unit-based team—as a UBT co-lead or a UBT health and safety champion—means you’ll be guiding the team to make your department a great place to work and to receive care. You’ll lead meetings, facilitate partnership processes like interest-based problem solving, coach team members and advocate for the team’s success. You’ll also help the team develop along the Path to Performance.
Sponsorship Level 5
Sponsorship Level 4
Sponsorship Level 3
TOOLS
Free to Speak: A Union Worker Shows the Way
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, unit-based teams
Best used:
Post these inspiring words from a union worker on our #FreeToSpeak culture on your team's bulletin board or in a break room.
Videos
Grace Under Pressure
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(1:28)
The San Rafael Medical Center operators UBT finds ways to manage the stress of answering and responding to tens of thousands of phone calls per month.
TOOLS
Icebreaker: Love for Color
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Use this meeting icebreaker as a fun way to get people talking about things they love. From the Summer 2016 Hank.
TOOLS
SuperScrubs: See Something, Say Something
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
In this full-page comic, our superheroes share how speaking up can keep your work environment—and our patients—safe.
TOOLS
Poster: Be Heard, Don't Be Written Off
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
How we come across is as important as what we have to say. This poster shows the difference between those who complain and accomplish little—and those who are heard and create real change.
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