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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Jill Sandino, a medical assistant and SEIU UHW member, measures 17-week-old Logan Hosley.
The Future Is Now
Learn how teams are preparing for the Affordable Care Act.
August 5, 2013
Tangela Ford-Brown, a patient care technician in Northern California and SEIU UHW member, with patient Macan Singh
Around the Regions (Summer 2013)
A look at performance improvement work in each region.
July 1, 2013
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
Njoki Maina, a senior lab assistant and SEIU UHW member, works in the lab at Santa Rosa Medical Center lab, which saved money by reducing its use of butterfly needles.
Affordable Health Care for All
UBTs help bottom line by cutting waste and boosting service.
January 29, 2013
UBT co-leads Yoland Gho, Fremont operating room nurse manager, and Gus Garcia, surgical tech and SEIU-UHW steward
Peer Advice: Red Bad, Black Good
OR team reduces supply waste and saves $34,000 a year.
January 28, 2013
Andrea Badellebess, OPEIU Local 29 labor liaison, and a labor sponsor of unit-based teams, talks about what it means to be a "family team."
Labor Sponsor Profile: Andrea Badellebess
What it means to be a family team.
November 8, 2012
Gena Bailey, a service area director and UBT sponsor in the Northwest, and Melissa Garan, a medical assistant and SEIU Local 49 member
The Sponsorship Dilemma
The importance and challenges of UBT sponsorship.
Rick Senneway, director of performance improvement, Navneet Maan, UBT consultant, and Lorie Kocsis, union partnership representative (left to right) have helped Fresno create a facility-wide UBT strategy.
Closing the Gap
Path to Performance is a group effort.
February 1, 2012
How to Implement a Facility-Wide UBT Strategy
Six steps to success.
A career counselor works with an employee in San Diego.
Career Counseling Helps With Job Changes
Employees train for in-demand jobs.
December 15, 2011
Navneet Maan (center) , flanked by two colleagues, helps UBTs keep their focus on the things that matter for our patients and members.
How to Prioritize Team Goals
A unit-based team consultant offers a simple tool.
September 16, 2011