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Jump in, the water's fine: Labor pools, like this one in the Northwest region, help deploy the right people to the right places to fight COVID-19.
Using a model perfected by building trades unions, KP and Partnership unions create labor pools to deploy the right workers to the right places in the fight against COVID-19.
The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
April 13, 2016
Southern California's Biohazards band, extending partnership tools into music-making.
Around the Regions (Winter 2016)
A sampling of teams across KP.
January 4, 2016
Brandon Johnson, a Kaiser Permanente member, gives Shirley Brown, RN, a member of UNAC/UHCP, a grateful hug.
Creating a Safety Net for Sickle Cell Patients
Helping patients live full and healthier lives.
A diverse staff (like this team from the perioperative department at the Ontario Medical Center in Southern California) serving a diverse membership is a point of pride and strength for Kaiser Permanente.
A Mirror for Members
Linking diversity and quality.
By borrowing a successful practice from Los Angeles Medical Center, South Bay Medical Center's Orthopedics/Podiatry Team increased its copay collection and improved the member care experience.
Check-In Sheet Improves Copay Collection—and More
Team improves communication and raises patient satisfaction.
November 10, 2015
The critical care team at KP Baldwin Park, where the keen outside eye of UBT consultant Charisse Lewis helped clear the way to a culture that supports performance improvement efforts.
Outside Eye Helps Team Do an About-Face
A frontline coach helps turn around a struggling team.
October 6, 2015
Working to Put Herself Out of a Job
A UBT consultant helps teams fly on their own.
We're celebrating Kaiser Permanente's rich history, including this ribbon cutting at the South Wing of the Bess Kaiser Hospital in the Northwest region in 1967.
Around the Regions (Summer 2015): KP Expands Nationwide
A snapshot of historical moments from across KP.
July 16, 2015
Deashimikia Williams is a customer service representative, union co-lead and OPEIU Local 2 member at MSCC-Fulton.
'One and Done'—It's the Super UBT
A team crosses regional lines to better serve KP members.
March 24, 2015
RN Christy Borton (left) mobilizes for a safer workforce.
Around the Regions (Spring 2015)
A sampling of what teams across KP are doing in partnership.
Teo's stay in the NICU after he was born led dad Trav Ichinose to become an active member of the team's parent advisory council, contributing his voice to improving performance.
Giving Patients a Voice
Caregivers get tips from patients.
March 17, 2015
Walter Allen, executive director and chief financial officer of OPEIU Local 30
Why Total Health Is a Union Issue
Workers set an example for patients and their community.
March 3, 2015