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Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions.
How managers can use their mobile device to identify, track and escalate issues surfaced during rounding conversations.
Solving problems together as a team, such as this one in Georgia, can help keep stress and burnout at bay.
From the Desk of Henrietta: Relieve Stress With ‘Yes, and’
Beat burnout through partnership.
May 13, 2016
Hair on Fire? There's Hope
Tips and tools to tame workplace stress.
Regaining control: Shannon Cazinha (left), UBT development consultant, worked with management co-lead Linh Chau (center) and union co-lead Fairy Mills (right) to help their Northwest pharmacy team make improvements that gave members more control over their work.
From Tears to Cheers
How one pharmacy team turned its culture around.
Wendy Watson manages stress through vigorous exercise.
How Managers Manage Stress
Tips for and by frontline leaders.
The Woodland Hills Intensive Care Unit has built a speak up culture with interdisciplinary rounds on patients. As a result, the team has high morale, low turnover—and its patients suffer fewer hospital-acquired infections.
The Three Cs to Success
Consistency, communication, collaboration bring better care.
April 13, 2016
Southern California's Biohazards band, extending partnership tools into music-making.
Around the Regions (Winter 2016)
A sampling of teams across KP.
January 4, 2016
Joan Thayer, a lead cardiology nurse and member of UFCW Local 400, gets a group hug from colleagues at a recent UBT fair.
I'm in a UBT?
Reminding people they're part of a team.
October 6, 2015
Juan Piantino, MD, shares ideas with Debbie Newcomb, an electro-neurodiagnostic technologist and UFCW Local 555 member.
Partnership Attitude Brings State-of-Art Test to Members
How speaking up helped young patient to life-changing care.
August 11, 2015
Free to Speak
Kaiser Permanente's CEO honors labor's role in KP history.
July 16, 2015
A 1943 shift change at the Richmond shipyards.
This Plan Was Made for You and Me
A whirlwind tour through 70 years of KP and union history.
By listening actively and clearly communicating their respective interests, union and management negotiators are blazing a trail for a new way of bargaining.
What's the Deal With Bargaining?
Interest-based bargaining is hard work, and worth it.
January 2, 2015
Harvard Business School Professor Amy Edmondson
You Gotta Learn
Create a safe environment.
May 18, 2012