This short animated video explains how to find and use our powerful how-to guides
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
Having trouble using the search function? Check out this short video to help you search like a pro!
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Any union and management leaders involved in solving workplace problems.
Best used:
Use this chart to decide whether a grievance or issue resolution would be the best method for solving a sticky situation.
Format:
PDF (color or black and white)
Size:
Two pages, 8.5" x 11"
Intended audience:
UBT co-leads, consultants and sponsors, as well as facility-level leaders.
Best used:
This infographic is best used to understand the issue resolution process, step by step.
Format:
PDF
Size:
12 pages, 8.5" x 11"
Intended audience:
All workers, managers, physicians or others interested in the Labor Management Partnership
Best used:
This chapter from a Labor and Employment Relations Association (LERA) book on workforce innovation highlights the history and results of the Labor Management Partnership.
Format:
PDF
Size:
One page, 8.5" x 11"
Intended audience:
Frontline workers and managers covered by the Labor Management Partnership seeking resolution of a difficult partnership issue
Best used:
Fill out this form and submit it to your local or regional LMP Council to expedite a solution to an issue that has gotten stuck.
The Labor Management Partnership operates in eight states and the District of Columbia, where Kaiser Permanente has a presence. These markets serve the needs of their respective KP members and patients, guided by a common set of partnership principles and practices. Learn more about each.
Serves nearly 506,000 members in 32 medical offices. Of its 264 unit-based teams, 184 (70 percent) were rated high performing as of December 2024.
Serves more than 327,000 members in 27 medical offices. Of its 100 unit-based teams, 79 (79 percent) were rated high performing as of December 2024.
Serves over 785,000 members in Maryland, Virginia and the District of Columbia in 42 medical offices. Of its 252 unit-based teams, 179 (71 percent) were rated high performing as of December 2024.
Serves 4.6 million members in 206 medical offices and 21 hospitals. Of its 1,359 unit-based teams, 542 (40 percent) were rated high performing as of December 2024.
Serves over 612,000 members in Oregon and Southwest Washington, in 50 medical and dental offices and 2 hospitals. Of its 373 unit-based teams, 261 (70 percent) were rated high performing as of December 2024.
Southern California serves 4.8 million members in 198 medical offices and 16 hospitals. Hawaii serves nearly 266,000 members throughout the islands, in 23 medical offices and 1 hospital. Of 1,276 unit-based teams, 979 (77 percent) were rated high performing as of December 2024.
Serves nearly 587,000 members in the Puget Sound area and east to Spokane with 36 medical facilities. The Washington region became part of Kaiser Permanente in 2017. It has 83 unit-based teams as of December 2024.
These departments (Finance, Health Plan Administration and IT) serve KP members, patients and staff across the program. Of 80 unit-based teams, 49 (61 percent) were rated high performing as of December 2024.
Format:
Word DOC
Size:
6 pages, 8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Co-leads can learn to work together and successfully kick off their unit-based teams by consulting this checklist.
