Frontline Workers

Help Video

How to Find UBT Basics on the LMP Website

Learn how to use the LMP website:

LMP Website Overview

Learn how to use the LMP website:

How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

Learn how to use the LMP website:

How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

Learn how to use the LMP website:

How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

Learn how to use the LMP website:

How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

Learn how to use the LMP website:

TOOLS

UBT Fair Passports

Format:
Word documents, 1 page each

Size:
8.5" x 11"  

Intended audience:
Frontline teams, managers, sponsors, physicians and guests to use at UBT fairs to ensure they learn about the successful practices of several teams

Best used:
Download and hand out these passports at your UBT fair to ensure participants visit several teams (passports come in a six-team and a four-team version). Teams presenting at the fair can mark off participants’ passports with a pen or colorful sticker. Participants can redeem the passports for snacks or giveaways. Also use the passports as tickets for raffle drawings at your event.

For more tools, please visit the How-To Guide: UBT Fair in a Box.

Related tools:

TOOLS

Hawaii UBT Cuts Costs, Clutter

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, managers, sponsors, physicians

Best used:
This one-page slide shows how an Ambulatory surgery recovery team in Hawaii saved nearly $10,000 per month by reducing duplicate and overstocked supplies in the Moanalua Medical Center operating room. Include in meetings or presentations as an example of UBT performance improvement.

Related tools:

TOOLS

Recognition Questionnaire

Format:
Doc

Size:
8.5" x 11"

Intended audience:
UBT co-leads

Best used:
This tool teaches co-leads that each team member wants to be recognized for work that leads to performance improvement. After asking each UBT member to complete this questionnaire, you will be able to provide appropriate recognition.

Related tools:

TOOLS

Slide: Squeezing Out Wasted Time

Format:
PowerPoint slide

Size:
8.5" x 11"

Intended audience:
Frontline teams, UBT-co-leads, UBT sponsors, mid-level managers

Best used:
This one-page slide shows how PT/OT team improved work processes to spend more time with patients. Include in meetings or presentations as one example of UBT performance improvement in Northwest region.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Related tools:

TOOLS

Check-in Card: Laboratory

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
For members to remind laboratory patients to check in with the receptionist. Can be printed in black-and-white or color, and laminated. Available in English and Spanish.

Links to more check-in cards

Related tools:

TOOLS

Check-in Card: Pharmacy

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline employees and managers

Best used: Print in black-and-white or color, then laminate and distribute to members as needed to remind them to check in with the clerk at the pharmacy. Available in English and Spanish.

Check out our additional reminder cards

Related tools:

TOOLS

Check-in Card: Radiology

Format:
PDF

Size:
4.25" x 5.5" (two copies print out on each 8.5" x 11" sheet)

Intended audience: 
Frontline staff and management

Best used: 
Print in black-and-white or color, then laminate and distribute to members heading for the Radiology department to remind them to check in with the receptionist. Available in English and Spanish.

Go to page with other cards for other departments

Related tools:

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