UBT Consultants & UPRs

Help Video

How to Find UBT Basics on the LMP Website

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LMP Website Overview

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How to Find How-To Guides

This short animated video explains how to find and use our powerful how-to guides

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How to Find and Use Team-Tested Practices

Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how. 

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How to Use the Search Function on the LMP Website

Having trouble using the search function? Check out this short video to help you search like a pro!

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How to Find the Tools on the LMP Website

Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks. 

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Videos

Voices of Joint Staffing

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Discover how managers and Coalition union members are working together on staffing plans to build sustainable solutions for the future. 

Videos

Seeds of Change

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Members of unit-based teams at a San Leandro post-acute care facility got together to grow radishes, cilantro, kale and beets at an on-site vegetable garden. In the process, they also grew camaraderie, joy in work, and team engagement. Now they are harvesting higher People Pulse scores.  

Patient Rapport Spurs EVS Success

  • Checking with patients daily to ensure the room is clean and tidy
  • Using AIDET — a quick, effective way to communicate — when talking with patients
  • Giving patients and family members contact cards for the EVS team
  • Practicing conversations to help shy workers feel more comfortable speaking with patients and families
  • Seeking ideas from workers on all shifts
  • Showing patient satisfaction scores on monitors in employee breakrooms

What can

Joint Staffing Overview (web-based)

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Course description

This course covers the LMP/Coalition of Kaiser Permanente Unions' joint staffing process.

Duration

30 minutes (web-based)

Learning outcomes

  • Describe the importance of a joint staffing plan
  • Recognize how to support UBT co-leads and staffing champions in creating a joint staffing plan

Who should attend

LMP leaders, sponsors, regional budget makers and others involved in this vital partnership work

Course requirements

  • This web-based course is not a replacement for the 3.5-hour joint staffing instructor-led training, which is mandatory for UBT co-leads and staffing champions.
  • This overview may be useful, however, as a refresher for those who have completed the full joint staffing training.
  • UBT co-leads and staffing champions MUST COMPLETE the joint staffing instructor-led training (virtual or in-person) offered by each market.
  • To find out about that training on KP Learn, search for LMP:JST REGIONAL or contact your market's LMP Office.

 

TOOLS

PSP Palooza Virtual Guide

Format:
PDF

Size:

8.5" x 11" (4 pages) 

Intended audience:
UBT consultants, union partnership representatives, Alliance partnership representatives and others who support unit-based teams

Best used:
Use this tool to engage remote teams in a virtual fair celebrating Performance Sharing Program (PSP) goals. Visit the How-To Guide: PSP Palooza in a Box for more resources.

Related tools:

TOOLS

Coalition Attendance Dashboard Job Aid

Format:
PDF

Size:

2 pages, 8.5" x 11" 

Intended audience:
Frontline workers, co-leads, consultants and managers who work with Coalition-represented employees

Best used:
Use this tool to navigate the Coalition Attendance Dashboard on HRconnect [KP Intranet] and understand the data that supports the Coalition PSP attendance goal.

 

Related tools:

TOOLS

2026 Attendance Calendar

Format:
PDF

Size:

8.5" x 11" (2 pages) Use landscape setting when printing

Intended audience:
Frontline workers and managers

Best used:
Print out this colorful attendance calendar and use it to track and plan your time away from work. See HRconnect Holidays for more detailed information. 

 

Related tools:

Humans of Partnership:

I’m a proud veteran of the U.S. Air Force. Working in partnership was necessary. During my tenure, our motto was ‘Work smarter, not harder.’  Veterans bring a level of engagement and a diversity of training that most civilians don’t have.  I’ve brought that experience to all my roles at Kaiser Permanente, where I advocate for patient care, first as a respiratory care practitioner and SEIU-UHW union steward and, most recently, as a union partnership representative, which I adore.  I enjoy the team development part of being a UPR. I train, encourage, and assist teams in developing relationships and improving patient outcomes, which is why we work in health care.  The strength of the Labor Management Partnership is the ability to change and develop to fit real-world needs. In partnership, we need to relearn and re-engage with the basics of unit-based team principles. We must look to incorporate technology while maintaining the human touch and compassion.  From the Air Force to KP, a high-functioning partnership increases morale, improves attendance and empowers all UBT members. As a 16-year employee of KP, I know that a strong partnership sets us apart from other medical centers and positions us as a national health care leader.

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How-To Guide: Lifelong Learning

Use these toolkit materials to communicate about lifelong learning.

Lifelong learning is the ongoing process of continuing to educate yourself and build skills. It can include going back to school for a degree. It's also learning in shorter bursts -- workshops, seminars, and certificates. It's technical skills. And it's human skills, such as problem-solving, to keep up with changing times. 

Learning helps you grow your career. It also helps the organization improve quality and service.

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