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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Linda Hansen, RN, a public health nurse and UNAC/UHCP member, with patient Madeline Lanell Haxton
‘Problems Are Only Opportunities…’
Use these tools for creative problem solving.
March 14, 2017
Summits have helped unit-based teams in San Diego, such as this one, improve their performance.
Summits Supercharge Performance Improvement Efforts
A UBT summit can boost team performance.
July 7, 2014
Caroll Hammill (left) pictured with management chair Ursula Doidic
How to Be an Effective Union Co-Lead
Carol Hammill on building partnership at the facility level.
January 5, 2011