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Jennifer Cuevo, RN, and UNAC/UHCP member, earned a bachelor's degree with help from one of Kaiser Permanente's 2 Labor Management Partnership-supported education trusts.
From earning a degree to learning best practices, Kaiser Permanente employees are using the 2 Labor Management Partnership-supported education trusts in record numbers.
Jill Sandino, a medical assistant and SEIU UHW member, measures 17-week-old Logan Hosley.
The Future Is Now
Learn how teams are preparing for the Affordable Care Act.
August 5, 2013
Change is always scary. But doing it with the support and encouragement of your teams makes it easier.
From the Desk of Henrietta: "What About Me?"
UBTs well positioned to handle health care reform changes.
July 1, 2013
Tangela Ford-Brown, a patient care technician in Northern California and SEIU UHW member, with patient Macan Singh
Around the Regions (Summer 2013)
A look at performance improvement work in each region.
Englewood Primary Care UBT members work together to manage patient inquiries.
Patients Win After Team Ignores Traditional Hierarchy
Physicians pitch in to help short-staffed nurses.
June 12, 2013
Pablo Raygoza, Fremont storekeeper and SEIU UHW member
Around the Regions (Spring 2013)
Eight quick hits from the regions on performance improvement
April 1, 2013
Some of the Capitol Hill Adult Medicine team: Johnyia King, lead nurse; Sos Miboijana, MD; Jaqueline Cox, receptionist; Nikki Davis, LPN; labor co-lead Louise Casa, a nurse practitioner; and former management co-lead Shirley Moreland, clinical operations manager. King, Davis and Casa are UFCW Local 400 members, and Cox is an OPEIU Local 2 member.
See how your team can speed things up.
March 15, 2013
From left, union co-lead Alicia Rendon, former co-lead Amber Cabrera, manager Darren Smith and team sponsor Trissy Bastin.
Beyond Retail: Optician Saves Member’s Sight
New workflow helps save a patient's eyesight.
August 7, 2012
Bernardino Corona, optical machine operator, SEIU UHW
Going for the Gold
Partnership principles meet members' needs.
May 21, 2012
Eyvonne Kirk, department administrator, with Eric Zambrano, RN, UNAC/UHCP
Simple Steps to Superior Service
Patients deserve no less.
It took some teamwork to tackle this paperwork backlog.
Tackling a massive backlog.
Eric Zambrano, left, RN, UNAC/UHCP with Demetria Verna, ward clerk/transcriber, SEIU UHW
AIDET by the Letters
Improving customer service.
Management co-lead Annette Adams
Fontana NICU Opens the Door to Service, 24-7
Meet their needs, not yours.
January 20, 2012