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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
This Behavioral Health team improved care and saved $1 million by educating patients about Emergency Department use.
After making outreach calls to new members before their first appointments, this team saw their service scores soar.
Once they tracked and documented wasted paper, toner and IT time, members of this patient registration team made the case for new printers and saved a ton of money.
Team uses facts and fun to educate departments about workflow missteps .
Couriers saved more than $145,000 in five months after they reconfigured routes, purchased better software to track pickups and deliveries and equipped drivers with smartphones.
Processing HPV tests now takes less than half the time, so the workload increase has been absorbed with no extra staff.
Sixty percent of women overdue for mammograms got same-day appointments.