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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Emergency Department clerks saved more than $88,000 in paper and copying costs by switching to laptop computers on wheels to gather member signatures instead of paper registration forms.
By finding ways to ensure forms are filled out thoroughly and correctly, this team helped members get and pay for needed care and increased their own efficiency.
Medical center operators find ways to manage the stress of answering tens of thousands of phone calls per month.
These team saved thousands of dollars when it took gradual steps to centralize mail processing for whole region. negotiated lower rates for vendor services.
After it rejiggered its workflows, this lab team cut wait times dramatically.
Complaints about bruising dropped after this lab team took action to identify the root of the problem and get better supplies.
The nutrition team improved communication to better identify and treat malnourished patients.
Member satisfaction increased once folks on the pediatrics unit began a campaign to improve communication with each other.
Allergy team uses script and reminders to provide timely health screenings to patients.
Errors drop significantly as team improved its process and culture.
Pharmacy team fills 89 percent of prescriptions in 15 minutes, and improves patient satisfaction scores 5.7 percent in one year.
96 percent of engaged ophthalmic patients due for breast, colorectal or cervical cancer screenings agreed to a preventive health screening.