Videos
LMP at 25: Making Partnership Better
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(2:32)
Union members, managers and physicians share their thoughts on how the Partnership could be better in its next 25 years.
LMP Processes
Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Videos
LMP at 25 with Tandua Washington: Making Things Better
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(:35)
Celebrate 25 years of the Labor Management Partnership by listening to the people who work in partnership. Tandua Washington, MD, explains how incorporating equity, inclusion and diversity into the Partnership will make it better over the next 25 years.
Videos
LMP at 25 with Mariela Garcia-Gooch: Making Things Better
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(:39)
Celebrate 25 years of the Labor Management Partnership by listening to the people who work in partnership. Mariela Garcia-Gooch, a manager in Northern California, knows building trust and mutual respect will make the Partnership stronger.
Videos
LMP at 25 with Joshua Holt: Making Things Better
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(:54)
Celebrate 25 years of the Labor Management Partnership by listening to the people who work in partnership. Joshua Holt, RN, a member of OFNHP, explains how Partnership ensures the voices of frontline workers are incorporated into solving problems.
Videos
LMP at 25 with Heddy Steinman: Making Things Better
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(:38)
Celebrate 25 years of the Labor Management Partnership by listening to the people who work in partnership. Heddy Steinman believes the LMP is such an important part of Kaiser Permanente that it should be taught about at our medical school.
TOOLS
Issue Resolution Process Booster Kit
Format:
ZIP
Size:
765 KB
Intended audience:
Any consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process
Best used:
Use this collection of tools (a video, worksheet, PowerPoint template and facilitator guide) as a package of complementary materials.
TOOLS
Issue Resolution Process Booster Learner Worksheet
Format:
PDF
Size:
5 pages, 8.5" x 11"
Intended audience:
UBT consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process
Best used:
Use this learner guide together with related booster resources, (including a video, PowerPoint and facilitator guide) as a package of complementary materials.
TOOLS
Issue Resolution Process Booster Facilitator Guide
Format:
PDF
Size:
9 pages, 8.5" x 11"
Intended audience:
UBT consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process
Best used:
Use this facilitator guide together with related booster resources, (including a video, PowerPoint and learner worksheet) as a package of complementary materials.
TOOLS
Issue Resolution Process Booster PowerPoint
Format:
PPT
Size:
Size: 39 slides, Widescreen (16:9)
Intended audience:
UBT consultants, trainers and managers working with teams to refresh their knowledge of the issue resolution process
Best used:
Use these PowerPoint slides together with related booster resources (including a video, facilitator guide and learner worksheet) as a package of complementary materials.
Videos
Issue Resolution Process Booster Video
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(4:38)
When issues or conflicts arise, seek to resolve them quickly, efficiently and at the lowest level possible. Refresh your understanding of the issue resolution process by watching this short video.
Pages
