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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Let's talk: UBT co-leads Antronette Moore-Mohead and Joanna Harris model great relationship skills.
'No Big Me, little you'
Mutual respect sustains these co-leads over the long term.
September 5, 2017
Now hear this: Leaders and members of this UBT benefit from each other’s complementary workplace experiences. Pictured (left to right) are Lynn Reese, Au.D., a UFCW Local 400 member; Roger Wallace, clinician; and Caroline Masikonde, clinical operations manager.
Listening Is Key for Audiology Co-Leads
How to value each other’s different skills and background.
Manager Nee Tang cultivates the skills it takes to help workers feel comfortable speaking up.
How to Create a ‘Speak-Up’ Culture
<p>Four ways managers can encourage their employees to feel safe about speaking up.</p>
September 7, 2016
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
When Something Goes Wrong
A good system and courageous leaders are key to speaking up.
A simple way to help ensure patients stay safe is for members of a surgery team, like this one, to introduce themselves to one another before they begin a procedure.
From the Desk of Henrietta: Cough It Up!
Why speaking up is mission critical for safety.
April 1, 2013
From Union Activist to Manager
Past experience provides a leg up.
March 1, 2012
Quick Guide to Using LMP Videos
Jazz up your next meeting with an LMP video!