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Mailing supplies directly to patients turned out to be efficient and popular.
Patients got their supplies faster and easier once this team improved its workflow.
Safe to Speak Up?
How to build a culture where it's safe for all to speak up.
May 1, 2013
Making Health Care Safe
Report shows a lack of respect at work can be dangerous.
April 11, 2013
A simple way to help ensure patients stay safe is for members of a surgery team, like this one, to introduce themselves to one another before they begin a procedure.
From the Desk of Henrietta: Cough It Up!
Why speaking up is mission critical for safety.
April 1, 2013
Linda J. Bodell, Director, Clinical Care, Fontana Medical Center (Southern California)
Manager Sponsor Profile: Linda J. Bodell
What teams need from sponsors.
November 8, 2012
Gena Bailey, a service area director and UBT sponsor in the Northwest, and Melissa Garan, a medical assistant and SEIU Local 49 member
The Sponsorship Dilemma
The importance and challenges of UBT sponsorship.
Harvard Business School Professor Amy Edmondson
Contradictions That Foster Innovation
There are four pairs of opposing ideas.
May 21, 2012
You Gotta Learn
Create a safe environment.
May 18, 2012
Teaming on the fly in KP's San Rafael Emergency department.
Working together is critical.
Helen Bevan, a leader of the UK's National Healthcare Services, discusses how leaders can use the strategies of people like Martin Luther King Jr. and Nelson Mandela to create the large-scale transformation necessary to meet current health care challenges.
Five Tips for Leading Change
It requires leadership at all levels.
April 11, 2012
From Union Activist to Manager
Past experience provides a leg up.
March 1, 2012
Blue wrap recycling in the operating room at the Sand Canyon Surgicenter
Sand Canyon Goes Green With Blue Wrap Recycling
New project at Surgicenter saves money and the environment.
October 14, 2010
Marina Robinson, RN and union partnership representative, at work at the Moanalua Medical Center.
Hawaii UPR Walks the Talk for Unit-Based Teams
An RN explains what a union rep does.
August 11, 2010