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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Team decreased the number of bladder infections—from nearly 20 infections per 1,000 catheter days down to near zero within six months.
Primary care team increased percentage of hypertensive patients whose blood pressure is under control, from 65 percent to 76 percent in four months.
UBT dramatically improves the percentage of kidney transplant patients getting follow-up screenings and services.
Couriers saved more than $145,000 in five months after they reconfigured routes, purchased better software to track pickups and deliveries and equipped drivers with smartphones.
Surgery team creates safe way to pass sharps to each other and reinforces messaging with fliers.
Allergy team uses script and reminders to provide timely health screenings to patients.
Information-sharing improved among different groups of the care giving staff.
The team began to properly charge members for orthotic supplies and increased revenue.
A Vision Essentials Optical Center team figured out ways to reduce the prescription glasses redo rate.
Copay collection went up after this Admitting team learned about resources available to member who have trouble paying their bills.
Phlebotomists saved money after seeing that standard needles can be just as effective as a butterfly needles and costs less.
Morale among courier drivers improved when they started collaborating effectively to come up with more efficient routes.