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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
Team increased its percentage of collecting co-pays through training and awareness.
The team trained staff on how to handle cash, got a lock box to safely store payments, and let teams know that cash payments were possible.
The Ambulatory Care Pharmacy team achieved 3 ½ years without a workplace injury by training staff as ergonomic assessors and implementing peer safety rounds.
The team saw a 50 percent increase in sessions processed when members focused their efforts as a team on a particular work queue.
Team improved return rate of cancer-screening kits by identifying members and using a specialized script.
Team uses facts and fun to educate departments about workflow missteps .
Team decreased the number of bladder infections—from nearly 20 infections per 1,000 catheter days down to near zero within six months.
Primary care team increased percentage of hypertensive patients whose blood pressure is under control, from 65 percent to 76 percent in four months.
UBT dramatically improves the percentage of kidney transplant patients getting follow-up screenings and services.
Couriers saved more than $145,000 in five months after they reconfigured routes, purchased better software to track pickups and deliveries and equipped drivers with smartphones.
Surgery team creates safe way to pass sharps to each other and reinforces messaging with fliers.
Allergy team uses script and reminders to provide timely health screenings to patients.