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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
By finding ways to ensure forms are filled out thoroughly and correctly, this team helped members get and pay for needed care and increased their own efficiency.
Primary care team used the entire staff for a sign-up promotion, they posted signs to encourage registration, and spoke with patients about the benefits of KP.org.
Pediatrics team suggested kid-friendly food like peanut butter and jelly sandwiches, and created restaurant style menus with imagery of zoo animals.
This team is saving thousands of dollars by using computer spreadsheets to track inventory and reduce waste.
Wait times for patients plummeted when this radiology made a small change with a big impact.
Adult Primary Care team increased the proportion of patients with their high blood pressure under control after a concerted outreach effort.
Medical center operators find ways to manage the stress of answering tens of thousands of phone calls per month.
Once they tracked and documented wasted paper, toner and IT time, members of this patient registration team made the case for new printers and saved a ton of money.
The proportion of newborns getting at least 60 minutes of skin-to-skin contact with their moms soared after this labor and delivery team communicated with staff about the importance of this practice.
Parent satisfaction scores went up with this NICU team used a checklist to teach new parents about their baby and created a script for nurses that didn't feel rehearsed.
This Adult Primary Care UBT saw service scores go up after it created a "road map" on how to utilize services.
These team saved thousands of dollars when it took gradual steps to centralize mail processing for whole region. negotiated lower rates for vendor services.