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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas — and can expect action to be taken on their input.
Parent satisfaction scores went up with this NICU team used a checklist to teach new parents about their baby and created a script for nurses that didn't feel rehearsed.
This Adult Primary Care UBT saw service scores go up after it created a "road map" on how to utilize services.
These team saved thousands of dollars when it took gradual steps to centralize mail processing for whole region. negotiated lower rates for vendor services.
Collecting money owed from third parties skyrocketed when this finance team trained up staff and used the electronic tools at their fingertips.
After it rejiggered its workflows, this lab team cut wait times dramatically.
Service scores soared after this lab team began a "one-on-one" style of service with technicians handling patients from check-in to blood draw.
Complaints about bruising dropped after this lab team took action to identify the root of the problem and get better supplies.
This team's ability to get results back to doctors quickly improved when it tweaked workflows and schedules.
This internal medicine team reduced wait times for patients after it started huddling twice daily and shifted schedules where necessary.
Adhering to important guidelines to keep patients safe and healthy after surgery was high after this team educated staff and coordinated with pharmacists and other teams to ensure compliance.
This Transport team got patients discharged or to their next destination quicker when they began keeping gurneys where they were needed, cleaned and ready for the next patient.
The pediatrics team increased hand-washing rates after it put up posters of cute kids as hand-washing reminders and made other common-sense improvements.