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A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.
After making outreach calls to new members before their first appointments, this team saw their service scores soar.
Purging its excess supply of rarely used pharmaceuticals helped this team keep costs under control.
Materials Management team drastically reduced workplace injuries when it involved the whole team in healthy prevention strategies, including start-of-shift stretches.
Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.
A little bit of extra coordination to cut down on missing order yielded a lot of savings for this team.
By finding ways to ensure forms are filled out thoroughly and correctly, this team helped members get and pay for needed care and increased their own efficiency.
Primary care team used the entire staff for a sign-up promotion, they posted signs to encourage registration, and spoke with patients about the benefits of KP.org.
Pediatrics team suggested kid-friendly food like peanut butter and jelly sandwiches, and created restaurant style menus with imagery of zoo animals.
This team is saving thousands of dollars by using computer spreadsheets to track inventory and reduce waste.
Wait times for patients plummeted when this radiology made a small change with a big impact.
Adult Primary Care team increased the proportion of patients with their high blood pressure under control after a concerted outreach effort.
Medical center operators find ways to manage the stress of answering tens of thousands of phone calls per month.